Terms & Conditions


Leather is a natural product and there may be changes and marks in the grain which should not be considered defects. Over time the leather will develop a natural patina which is normal. Liability: Neither Formula Studio nor any other party involved in creating, producing or delivering the service or goods will be liable for any incidental, special, exemplary or consequential damages, including lost profits, data or goodwill. In no event will Formula Studio’s total liability arising out of or in connection with these terms or from the use of or inability to use the services or content exceed the amount you have paid to Formula Studio for use of the services, products or content or one hundred dollars ($100), if you have not had any payment obligation to Formula Studio, as applicable. The exclusion and limitations of damages set forth above are fundamental elements of the basis of the bargain between Formula Studio and you. Privacy Policy We endeavour to protect any of your information collected during the transactions and never knowingly release or sell our customers data. For more information, refer to our privacy policy.




Returns, Exchanges & Warranty


30 Day return policy. We hope you love your Formula Studio products, but if for some reason you are not satisfied, please contact us at hello@formula-studio.com and we can send you a returns form. To qualify for a refund the bag or wallet must be in their original packaging, unused and not damaged. Once we receive and have inspected the returned goods we will issue a refund, unfortunately, we are unable to refund shipping costs at this time. Any refunds issued will be in the original form of payment. We are unable to refund shipping costs and return shipping costs will not be covered. All products, services and content on the site are provided “as is” without any guarantees or warranty. We explicitly disclaim any warranties or merchantability, fitness for a particular purpose or non-infringement, or any external warranties arising from dealings or usage of trade.




Shipping & Delivery


Additional shipping fees will be indicated at checkout and depend upon the items and quantity ordered. We will aim to ship orders within 1-2 business days after you place your order, public holidays may cause a delay. We will email you a tracking number after your parcel is dispatched. We use 3rd party couriers to deliver and you can normally expect your order to arrive within 14 business days, though not guaranteed as time depends upon location, local holidays and weather. Refused packages or deliveries that are unable to be completed will be refunded after we receive them back, minus the shipping costs, duties and taxes. At this time we are unable to cover import duties and taxes and you (or your designated consignee) will be wholly responsible for applicable duties and taxes related to your local customs authorities. Your purchase will be shipped via a third party company and Formula Studios will not be held responsible for any damage or missing deliveries.




Feedback


We welcome any feedback and comments you may have to help us improve our products and service. Formula Studios are currently a very small start up, driven by a passion to create products to make your daily carry easier, but we need the insight of our early adopters to help improve and expand our product range.




Customer Satisfaction


We endeavour to provide you with the best service and products possible, as a small bespoke studio, our products are available online in limited quantities. We have done our best to ensure the products are shown as accurately as possible, but please be aware there may be variations in color and appearance from the imagery shown. With our leather products, there may be variations in color, texture and small imperfections, resulting from the natural material. These would not be considered defects.




Payments


When you make a purchase through our Services, you authorize us or our third party payment processor to charge your payment method for any such purchases (plus any applicable taxes and other charges) that may be accrued by or in connection with your purchase. You are responsible for the timely payment of all fees and for providing a valid method of payment. When you initiate a purchase transaction via the Services, you will be asked to provide customary billing information such as your name, billing address, and credit card information. You may also need to provide additional information to verify your identity before completing your transaction. If you are completing the purchase using a third party payment processor, that processor’s terms and conditions apply to your payment transaction.





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© 2019 FORMULA STUDIO. ALL RIGHTS RESERVED.